English Assessments for Customer Service Candidates
Efficiently Verify Candidate English Levels - Quickly Screen Candidates with The English Quiz
Quickly assess English levels of candidates for customer service positions. Save time by testing only the English skills required to successfully perform as a customer service rep.
English Assessments for Customer Service Candidates
Efficiently Verify Candidate English Levels - Quickly Screen Candidates with The English Quiz
Quickly assess English levels of candidates for customer service positions. Save time by testing only the English skills required to successfully perform as a customer service rep.
Why verify English proficiency?
Verifying your candidates English proficiency is key to guaranteeing effective, and professional communication with clients.
Through The English Quiz’s modular approach companies can test only the English skills required for customer service specific jobs, providing an enhanced candidate experience, screening faster and more effectively. Learn more
Targeted Agent Assessments
All in one platform
Call Centre and Customer Service focused English Assessments.
Through The English Quiz’s modular approach companies can test only the English skills required for each specific job, providing an enhanced candidate experience, screening faster and more effectively.
Customer Service Written Communication
Quick, efficient assessment that evaluates candidates’ writing skills through real-world scenarios like customer emails and descriptive text.
Customer Service Writing Plus Chat
Evaluates candidates via writing samples including customer emails and quick-response chat situations.
Call Centre General Assessment
Evaluates key communication (speaking & writing) skills necessary for effective customer service.
Free Form Writing Assessment
Create your own short writing assessment with prompts relevant to your business. Graded for grammatical errors only - CEFR level not included.
Coming soon!
Better serve your clients by upskilling your talent acquisition process and integrate The English Quiz into your assessment mix.
